Shipping Information

CALCULATE SHIPPING

If you would like to know the shipping costs and methods available for your hat or headpiece before you proceed to the checkout, you can do so at the Cart page.
First choose your desired hat or headpiece, see . Click on View Cart button, then follow steps below for your location (UK, Europe (EU), Worldwide), then check Cart Totals for Shipping price. All shipping options are signed for and fully trackable.

UK – Standard Delivery
(Next day on mainland, but Northern Ireland and remote areas could be longer).

Enter your postcode, this will show available shipping methods, otherwise only “Pick up from London shop” will appear.

  • Select United Kingdon for Country.
  • Enter your postcode (UK only)
  • Click on Update Totals
  • Below Update Totals you will see the shipping options:
    • Standard Delivery = Default
    • Insured Delivery = Recommended
    • Pick up from London Shop = We would love to meet you.

Europe (EU) – Standard Delivery
(2 business days, but remote areas could be longer)

  • Select your Country.
  • Select your state/region (where applicable)
  • Click on Update Totals
    • Standard Delivery = Default
    • Insured Delivery = Recommended
    • Pick up from London Shop = We would love to meet you.

Worldwide – Express Delivery (2-3 business days, but remote areas could be longer)

  • Select your Country.
  • Select your state/region (where applicable)
  • Click on Update Totals
    • Express Saver Delivery = Default
    • Insured Delivery = Recommended
    • Pick up from London Shop = We would love to meet you.

Countries with states/regions available as a choice have a shipping rate per state/region, so it is not necessary to enter a postcode for the available methods. Clicking Update Totals will return the available methods.

Countries with states/regions available for choice have one shipping rate per state/region, so once again it is not necessary to enter a postcode for the correct available methods.

The shipping costs are calculated according to your geographical zone and the size of the shipping box required (x-small, small, medium, large, x-large). You can find out what size box is required for each product in the More Info tab of each product’s page.

If you chose not to calculate the shipping methods at the Cart page, all the available shipping methods will be selectable in the Checkout page where entering your postcode as well as your full address is mandatory.

DELIVERY TIMES

Standard Delivery is available through the UK with a one business day delivery, but may be longer to Northern Ireland and more remote areas of the rest of the UK. Standard Delivery to the Europe (EU) with a planned delivery time of two business days, but remote areas may be longer. Deliveries to any where else in the world is delivered with our courier’s Express Saver service, a 2-3 business day delivery, but in remote areas may be longer.

DELIVERY – TO INSURE OR NOT TO INSURE, THAT IS THE QUESTION

We highly recommend that you insure your parcel, using the Standard Insured or Express Saver Insured choices. Once your parcel is collected by the delivery service, from the Edwina Ibbotson Millinery London Shop, we do not take responsibility for any claims due to lose or damage to the shipment. Our basic delivery option (Standard or Express Saver) is not covered by any insurance.

IMPORT TAXES

Your piece will be shipped by an international parcel delivery service. Shipping overseas may incur import taxes (these are the client’s responsibility).

PICKUP FROM LONDON SHOP

Picking up your hat or headpiece from our London Shop is also an option. Whether you live locally or are coming to London for an event. Please contact us to make arrangements for the most convenient date and time. It would be lovely to meet you.

NOTIFICATION

We will notify you with a phone call or e-mail, when your piece has been shipped.